Return Policy and Process
At Funkti, we are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not satisfied with your purchase, we offer a 30-day money-back guarantee.
Return Policy:
– 30-Day Money-Back Guarantee: You may return any product purchased from Funkti within 30 days of the purchase date for a full refund, no questions asked.
– Eligibility: To be eligible for a return, your item must be in the original packaging. It does not have to be unused, but please include all components and documentation that came with your order.
– Proof of Purchase: A receipt or proof of purchase is required to process your return.
Return Process:
- Initiate a Return: Contact our customer service team at [email protected] with your order number and the reason for your return.
- Receive Return Instructions: Our team will provide you with instructions on how to return your item. We will also provide you with a prepaid return shipping label.
- Ship the Item: Pack the item securely in its original packaging, and affix the return shipping label. Drop the package off at your nearest shipping location.
- Refund Processing: Once we receive your return, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.
If you have any questions about our return policy or process, please don’t hesitate to contact us at [email protected].